Evidance Cafe 6: Demand Management (Humberside Police)

Monday, December 12, 2016 - 14:00 to 17:00

Humberside Police Station,
Clough Road,
Hull HU5 1SW

We began this cafe with a 5 minute introduction to the Centre for Policing Research and Learning, outlining the three themes of Research, Learning and Knowledge Exchange that underpin the work of the Centre, placing this Evidence Café in the context of Knowledge Exchange.

Quoc Vo then introduced his his work as a Senior Practitioner Fellow with the OU, framing the discussion in concepts of Evidence-Based policing. He introduced the Q-Board game, explaining how the purpose of The Q-Board is to investigate what people view as the priorities for policing.  The game has been designed to reflect the reality of limited resources, where participants are forced to make decisions about what aspects of policing is more valuable and which is less valuable to them personally. Two volunteers (were invited to complete the Q-Board.

Paul presented cutting-edge research into demand prioritisation, with many oppotunities for contributions from the group and discussions on how these research findings matched (or did not match) practice-based experience. 

After these discussions, Paul introduced research in demand categorisation, presenting different ways of classifying the types of demand faced by police forces. This lead into group discussion, categorising areas of demand in Humberside in research-based categories, exploring similarities and differences, connecting  practice and academic research. 

Lastly, we held a whole-group Q-Board sorting session with participants split into two each with a Q-Board. This activity produced lively discussions as to how to prioritise different types of demand. At the end, the two groups were asked to select one each from the three highest priority demands their group had identified, and reflect on why they had selected that. Differences between the two groups were also highlighted and discussed.

The cafe format for exploring demand was felt to be very effective, and engagement was such that it lasted 3 hours.